Christine Ferrusi Ross
Christine Ferrusi Ross is Research Vice President, Strategy & Product Development.
Christine focuses on helping firms solve complex client problems by developing new service offerings and products to meet new market demands. At HfS she’s working with the team to grow the successful HfS Summits program with a global remit across IT and Business Process Services.
Christine is a veteran of the IT services industry and the analyst community. She pioneered some of the industry’s first research into vendor management and supplier risk, as well as building blockbuster sourcing conferences and peer communities. Christine has helped some of the largest companies in the world operationalize their sourcing strategies and supplier risk efforts.
From a domain perspective, Christine’s passionate about supplier and supply chain risk, Internet of Things, democratizing big data and analytics, and—in large part thanks to her children—marketing best practices as exemplified by video game designers and Korean boy bands.
She’s been quoted in the Wall Street Journal, on CNBC, and other national media regarding IT services, vendor management, supplier risk, outsourcing, and globalization. Christine holds a dual degree from Boston University: a BA in International Relations and a BS in Mass Communications.