Upgrade your knowledge of the fast moving business services landscape with a two-day deep dive into the topics that matter

London – Summit

April 30, 2019

London, United Kingdom

An HFS Summit is the key place to absorb the very latest trends and developments taking place in the business services space. Keynote speeches are from C-level executives, visionary thought leaders, and HFS Analysts that inspire and motivate. Panel sessions get everyone involved in the conversation.

Summits usually involve 150 guests and are made up of: FORA members and invited enterprise/financial services leaders, HFS Research clients, and key business services stakeholders.


An intimate gathering of FORA Leadership Council members and enterprise leaders that engage in a moderated conversation, which is designed to spark ideas that drive outcomes

Upcoming HFS FORA Rountables:


Making AI Relevant to your Business Operations

  • Date: February 5
  • Location: New York City

International Women’s Day Roundtable

  • Date: March 8
  • Location: London

Intelligent Automation

  • Date: April 9
  • Location: New York

Prospective 2019 Roundtable Topics

 Sciences versus Art: Managing Culture and Talent in a Digital Operations Age

 Managing your Digital Partner Ecosystem: from Start-ups to Outsourcers

 Being an Experimentor: Intermediate Intelligent Automation (Levels 1 and 2)

 Being a Disruptor: Advanced Intelligent Automation (Levels 3 and 4)

 Insurance in the Robotic Age

 Financial Services in the Robotic Age

 The Hyper-Connected CFO

 Predictive Insight and Smart Analytics

 Making Artificial Intelligence Relevant to your Business Operations

 Destination OneOffice: Connecting front and back offices to stay ahead of your customers’ needs

 Procurement in the age of Humanity: Time to become Human Again?

 Blockchain after the hype: Where does it go from here?


A rigorous selection process results in a level of peer interaction and knowledge exchange unrivaled in the services industry. All eligibility decisions are subject to HFS’ sole discretion, and each application is reviewed on a case-by-case basis.

1) Applicants from non-service provider/advisor enterprises may be eligible for free entry, director-level or above and automation leads.

2) HFS Research Clients and Sponsors have priority for a seat at the event. Space is limited.

3) FORA Council Members will receive an exclusive invite for the Pre-Event (Online) Meeting, where we have an open discussion regarding the industry and the FORA Council Mandate. FORA Council membership does not provide you with a guaranteed seat at the FORA Summits.

4) If you received a personal invite for a speaker slot, HFS will contact you and confirm your seat.

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FORA Roundtable: New York, February 5, 2019FORA Summit: April 30, 2019FORA Roundtable: London, March 8, 2019FORA Roundtable: New York, April 9, 2019

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Problems with the registration form? Send us a note and we will review your application when we are able.

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