July 2

• 01.00 PM - 01.30 PM Enterprise Leaders Workshop (Invitation-Only): Lunch
• 01.30 PM - 02.00 PM Enterprise Leaders Workshop (Invitation-Only): Welcome and Group Introductions

  Phil Fersht, CEO and Chief Analyst, HfS Research
• 02.00 PM - 02.45 PM Enterprise Leaders Workshop (Invitation-Only): Examining the Future of Global Business Services and Operating models in the Robotic Age

  Steve McCrystal, VP GBS, AstraZeneca
• 02.45 PM - 03.30 PM Enterprise Leaders Workshop (Invitation-Only): How to Reshape our Talent and Career Paths in the Robotic Age

  Discussion led by Ollie O’Donoghue, HfS Research, Alison Strutt, VP, Head of Reporting Process & Transformation, GSK, and Faye Holland, Founder & Director, Cofinitive & Chair of Digital Connectivity Group, Cambridge Ahead
• 03.30 PM - 03.45 PM Enterprise Leaders Workshop (Invitation-Only): Break
• 03.45 PM - 04.30 PM Enterprise Leaders Workshop (Invitation-Only): The Great Blockchain Debate

  Discussion led by Saurabh Gupta
• 04.30 PM - 05.15 PM Enterprise Leaders Workshop (Invitation-Only): How best can we challenge the service providers and advisors tomorrow?

  How best can we challenge the service providers and advisors tomorrow? Where do we need their help – are the same ones who got us here the ones to take us where we need to go?

  
  Discussion led by Phil Fersht and Tom Reuner
  
• 06.00 PM - 09.30 PM Reception and Dinner (all attendees)

  An exclusive dinner and reception in the great Hall of the Gonville & Caius College in Cambridge. All registered attendees for the event welcome.

  Sir Alan Fersht has agreed to do an opening speech on Stephen Hawking and his contributions to the Gonville & Caius College.

July 3

• 07.30 AM - 08.30 AM Breakfast
• 08.30 AM - 09.00 AM Welcome and Introduction

  Phil Fersht and Ollie O’Donoghue
• 09.00 AM - 09.20 AM Keynote: The OneOffice Evolution is Now

  Keynote: Phil Fersht, CEO and Chief Analyst, HfS Research
• 09.20 AM - 10:15 AM Leadership panel: Crafting the Future for our Businesses and our Careers in an Artificial Reality

  Panelists:

  Cliff Justice, Global Leader, Cognitive Technology, Artificial Intelligence and Robotics innovation, KPMG
  Gajen Kandiah, President, Digital Business, Cognizant
  Jay Scanlan, SVP & Head of Global Growth Ecosystems, Genpact
  Omar Abbosh, Chief Strategy Officer, Accenture
  Peter Moller, European Shared Services and BPO Advisory Leader, Deloitte
  Sheilagh Douglas-Hamilton, Head of Outsourcing, Lloyds Banking Group

  Host: Phil Fersht
• 10.15 AM - 10.45 AM Networking Break
• 10.45 AM - 11.30 AM Panel - The RPA Reality Check Discussion: What works, and what's failed to meet expectations, and where next?

  Panelists:

  Bjarke Søndergaard, Lead, AI & RPA, Tryg Insurance
  Jim Knight, Senior Enterprise Architect (Digital Channels & Automation), Nationwide Building Society
  Mark Fowler, Director, Data, Analytics & Automation, AstraZeneca
  Oscar Ladron De Guevara, Global O2C Process Excellence Director, Unilever
  Ralph Aboujaoude Diaz, Director, Global Applications & Development and Head of RPA, GlaxoSmithKline
  Rickard Wieselfors, Digital Transformation lead, Ericsson

  Host: Saurabh Gupta
• 11.30 AM - 12.00 PM Keynote: Driving front and back office transformation to better enable a connected world

  Keynote: Tim Pullen, CFO, ARM

  Arm has the ambitious growth target of producing a trillion chips by 2035 in order to enable a connected world. CFO Tim Pullen will explain that in order to meet this target, business and finance operations need to be efficient, effective and working together in harmony.
• 12.00 PM - 01.15 PM Lunch
• 1.15 PM - 2.00 PM Keynote: Artificial Intelligence, The Silent Revolution

   Keynote: Andrew Burgess, author
• 2.00 PM - 2.30 PM Institutionalizing RPA: The RBS Story

  Speakers:

  Faisal Ifitkhar, Automation Delivery Partner. IBM
  Paul Jones, Digital and Engineering Services BPM & RPA CoE Leader, Royal Bank of Scotland

  Moderator: Saurabh Gupta
• 02.30 PM - 03.00 PM Break
• 3.00 PM - 3.50 PM The AI Panel: Let's Craft Achieveable Outcomes for the Artificially Intelligent Enterprise

  Panelists:

  Amit Rathi, Global Head, Automation Advisory, Wipro
  Andrew Anderson, Chief Executive Officer, Celaton
  Clare Hantrais, Chief Operating Officer, Tennyson Insurance
  Jesus Mantas, Managing Partner, GBS Ventures, Cognitive Assets and Chief Strategy Officer, IBM GBS
  John Ashworth, SVP Finance Operations, Smith & Nephew
  Leslie Willcocks, Professor, London School of Economics and Political Science

  Host: Tom Reuner
• 3.50 PM - 4.20 PM The future of Human Machine Interaction

  Panelists:

  Pepper, HCL DRYiCE powered Robot
  Kalyan Kumar, Corporate Vice President & CTO IT Services, HCL Technologies.

  Moderator: Phil Fersht
• 4.20 PM - 5.30 PM Wrap-up and Drinks