• HfS Research Presents

    The Cambridge University HfS FORA Summit

    July 2-3, 2018 – Cambridge, United Kingdom

    Scroll down for more information or apply directly

The HfS and Cambridge University Partnership

Over the last couple of years, HfS has invested a serious amount of time in researching the impact of Artificial Intelligence in business operations (find the research here). Since we strive to only offer you the best, we decided to partner up with the best. We are proud that we can name Cambridge University’s Gonville and Caius College as a partner.

In 2018, we will organize a full day in the Stephen Hawking Building at the Cambridge University to talk about AI and what it will mean for your business. With limited spaces available for this one-day event, we would recommend you to register on time!

Featured Keynotes:

Andrew Burgess
Author & Automation Champion of the Year

“Artificial Intelligence, The Silent Revolution”

Tim Pullen

“Driving front and back office transformation to better enable a connected world”

Professor Sir Alan Fersht
Master of Gonville & Caius College Cambridge University

“Remembering Stephen Hawking”


July 2

  • 01.30 PM - 05.30 PM Buyers' Only Workshop (Invitation-Only)

    Workshop leaders: Phil Fersht, Saurabh Gupta, Tom Reuner, Ollie O’Donoghue

    Discussing the big Change Agents Impacting Global Business Operations: Automation, Analytics, Blockchain, Global Sourcing and AI

  • 06.00 PM - 09.30 PM Reception and Dinner (all attendees)

    An exclusive dinner and reception in the great Hall of the Gonville & Caius College in Cambridge. All registered attendees for the event welcome.

    Sir Alan Fersht has agreed to do an opening speech on Stephen Hawking and his contributions to the Gonville & Caius College.

July 3

  • 07.30 AM - 08.30 AM Breakfast
  • 08.30 AM - 08.50 AM Welcome and Introduction
  • 08.50 AM - 09.10 AM Keynote: The OneOffice Evolution is Now

    Keynote: Phil Fersht, CEO and Chief Analyst, HfS Research

  • 09.10 AM - 10:00 AM Leadership panel: Crafting the Future for our Businesses and our Careers in an Artificial Reality


    Christine Wyatt, Global Leader, BPS, IBM
    Cliff Justice, Global Leader, Cognitive Technology, Artificial Intelligence and Robotics innovation, KPMG
    Gajen Kandiah, President, Digital Business, Cognizant
    Omar Abbosh, Chief Strategy Officer, Accenture
    Sheilagh Douglas-Hamilton, Head of Outsourcing, Lloyds Banking Group
    More panelists to be announced

    Host: Phil Fersht

  • 10.00 AM - 10.30 AM Networking Break
  • 10.30 AM - 11.00 AM Enterprise case study discussion
  • 11.00 AM - 10.45 AM Panel - The RPA Reality Check Discussion: What works, and what's failed to meet expectations, and where next?


    Jennifer Sturch,
    GBS Finance UK and Ireland Centre Lead, McDonald’s Corporation
    Jim Knight, Senior Enterprise Architect (Digital Channels & Automation), Nationwide Building Society
    Ralph Aboujaoude Diaz, Director, Global Applications & Development and Head of RPA, GlaxoSmithKline
    More panelists to be announced

    Host: Saurabh Gupta

  • 11.45 AM - 12.15 PM Keynote: Driving front and back office transformation to better enable a connected world

    Keynote: Tim Pullen, CFO, ARM

    Arm has the ambitious growth target of producing a trillion chips by 2030 in order to enable a connected world. CFO Tim Pullen will explain that in order to meet this target, business and finance operations need to be efficient, effective and working together in harmony.

  • 12.15 PM - 01.30 PM Lunch
  • 1.30 PM - 2.15 PM Keynote: Artificial Intelligence, The Silent Revolution

     Keynote: Andrew Burgess, founder, AJBurgess

  • 2.15 PM - 2.45 PM Enterprise case study discussion
  • 02.45 PM - 03.15 PM Break
  • 3.15 PM - 4.00 PM The AI Panel: Let's Craft Achieveable Outcomes for the Artificially Intelligent Enterprise


    Andrew Anderson, Chief Executive Officer, Celaton
    Jesus Mantas, Managing Partner, GBS Ventures, Cognitive Assets and Chief Strategy Officer, IBM GBS
    John Ashworth, SVP Finance Operations, Smith & Nephew
    Leslie Willcocks, Professor, London School of Economics and Political Science
    More panelists to be announced

    Host: Tom Reuner

  • 4.00 PM - 4.30 PM Closing keynote
  • 4.30 PM - 5.30 PM Wrap-up and Drinks


Omar AbboshAccenture
Andrew AndersonCelaton
Andrew BurgessAJBurgess
Ralph Aboujaoude DiazGlaxoSmithKline
Sheilagh Douglas-HamiltonLloyds Banking Group
Phil FershtHfS Research
Sir Alan FershtCambridge University
Saurabh GuptaHfS Research
Cliff JusticeKPMG
Gajen KandiahCognizant
Jim KnightNationwide Building Society
Jesus MantasIBM
Ollie O’DonoghueHfS Research
Tim PullenArm
Jennifer SturchMcDonald's Corporation
Professor Leslie WillcocksLondon School of Economics
Christine WyattIBM

FORA Diamond Sponsors

FORA Summit Recaps


A rigorous selection process results in a level of peer interaction and knowledge exchange unrivaled in the services industry. All eligibility decisions are subject to HfS’ sole discretion, and each application is reviewed on a case-by-case basis.

1) Applicants from non-service provider/advisor enterprises may be eligible for free entry, director-level or above and automation leads.

2) HfS Research Clients and Sponsors have priority for a seat at the event. Space is limited.

3) FORA Council Members will receive an exclusive invite for the Pre-Event (Online) Meeting, where we have an open discussion regarding the industry and the FORA Council Mandate. FORA Council membership does not provide you with a guaranteed seat at the FORA Summits.

4) If you received a personal invite for a speaker slot, HfS will contact you and confirm your seat.

NOTE: Applying to this event does not mean you are automatically accepted to participate. HfS will be in touch to let you know whether your application has been approved.

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Cambridge 2018, July 2-3Bangalore 2018, September 18New York 2018, December 11-12

Problems with the registration form? Send us a note and we will review your application when we are able.