• HfS Research Presents

    The Future of Operations Summit

    The Road to the OneOffice

    September 19-21, 2017 – Chicago, Illinois

What to expect from the HfS Summit

Join the HfS Research analyst team and the industry community for this event, attend our compelling presentations and discussions, participate in the exchange of ideas and experiences with your peers and learn to enable your digital organization to become a OneOffice focused enterprise.


Rohit AdlakhaWipro
Steven AllsoppBloomberg
Andrew AndersonCelaton
Chinmoy BanerjeeHexaware
Alastair BathgateCEO & Co-Founder, Blue Prism
Ashwin BhatiaWipro
Chris Boosarago
Rod BourgeoisDeepDive Equity Research
Dave BrownKPMG
Robert BrownCognizant
Jason BuschAzul Partners
Chris CaldwellConcentrix
Elena ChristopherResearch Vice President, Industry Research and Robotic Process Automation (RPA), HFS Research
Lee CoulterCEO Shared Services, Ascension Health
Sandeep DadlaniChief Digital Officer, Mars
Ann DelmedicoPrudential
John DieterPepsiCo
Daniel DinesUiPath
Phil FershtCEO & Chief Analyst, HFS Research
Tony FilipponeAXIS Capital
Malcolm FrankCognizant
Betsy GauthierTravelers
John HindleVice Chair FORA Council
Cliff JusticePartner, US leader of cognitive technology, automation and digital labor initiatives, KPMG
Jegannathan KannanHCL Technologies
Pradip KhemaniBlue Shield of California
Mary LacityUMSL
Bets LilloAbbVie
Ben LittleHill Holliday
Ian MaherThe Hanover Insurance Group, Inc.
Jesus MantasIBM, Managing Partner & General Manager
Barbra McGannHfS Research
Kate O’NeillFounder and Author, KO Insights
Pavan PamidimarriLevi Strauss & Co.
Adrienne PesellerPrudential
David PooleSymphony
Mihir ShuklaCEO and Co-Founder, Automation Anywhere
Marios StavropoulosSoftomotive
Dawn TiuraSourcing Industry Group
Ayana ToddWarner Bros.
NV “Tiger” TyagarajanGenpact
Tijl VuykRedwood
Chip WagnerISG
Max YankelevichWorkFusion

HfS Analysts

Reetika FlemingResearch Director, HFS Research
Saurabh GuptaChief Strategy Officer, HFS Research
Barbra McGannHfS Research
Melissa O’BrienResearch Vice President, HFS Research
Tom ReunerHfS Research

Diamond Sponsors

Platinum Sponsors

Gold Sponsors