HFS Research Presents

    Hurtling into the Hyper-Connected Economy


    FORA Summit | April 30, 2019 | London, United Kingdom

Thank you to our valued sponsors:

Date: 30 April 2019

Venue: Chartered Accountants Hall, 1 Moorgate Pl, London EC2R 6EA

Chairman: Phil Fersht, CEO and Chief Analyst, HFS Research


Doug AlexanderEVP Finance Operations, Royal Dutch Shell
Tapati BandopadhyayVice President & Country Head- Research, HFS Research
Netsai MangwendeGB Finance Director, Willis Towers Watson
C VijayakumarPresident & CEO, HCL Technologies
John AshworthSVP Finance Operations, Smith & Nephew
Sandy KhannaManaging Director, Group Business Services, BT Group
Ravi KumarPresident, Infosys
Sanjay PatelGroup Head of GBS, British American Tobacco
Phil FershtCEO & Chief Analyst, HFS Research
Cliff JusticePartner & US leader of cognitive technology, automation & digital labour initiatives, KPMG
John KeppelCOO, Zurich Insurance
Ollie O’DonoghueResearch VP, HFS Research
Elena ChristopherResearch VP, HFS Research
Declan GuerinGroup Chief Restructuring Officer, Rolls-Royce
Asheesh MehraCo-Founder and Group CEO, AntWorks
Marie MyersCFO, Ui Path


7:30 am – 8:30 am Breakfast
8:30 am – 8:45 am Welcome and introduction
8:45 am – 9:10 am Keynote:

Hyper-connecting the enterprise: the end-game for intelligent automation

Phil Fersht, CEO & Chief Analyst, HFS Research
9:10 am – 10:00 am The Leadership Debate: how hyper-connected can we get?
Moderator: Phil Fersht, CEO & Chief Analyst, HFS Research


Cliff Justice, Partner, KPMG

Asheesh Mehra, Co-Founder & Group CEO, AntWorks

Ravi Kumar, President, Infosys

John Keppel, COO, Zurich UK

C Vijayakumar, President & CEO, HCL Technologies

Marie Myers, CFO, UiPath

Declan Guerin, Group Chief Restructuring Officer, Rolls-Royce

10:00 am – 10:20 am Networking break
10:20 am – 10:50 am Keynote: TBC
10:50 am – 11:30 am The People Debate: do we have the talent to get there?
Moderator: Ollie Donoghue, Research VP, HFS Research


Netsai Mangwende, GB Finance Director, Willis Towers Watson

11:30 am – 12:00 pm Enterprise Insight Session 1
12:00 pm – 1:00 pm Lunch
1:00 pm – 1:30 pm Keynote: Navigating the Great AI Quagmire
Speaker: Tapati Bandopadhyay, Vice President & Country-Head – Research VP, HFS
1:30 pm – 2:00 pm Enterprise Insight Session 2
2:00 pm – 2:40 pm Panel: Emerging Operating Models: what operating frameworks are emerging beyond GBS?

Moderator: Saurabh Gupta, Chief Strategy Officer, HFS Research


Doug Alexander, EVP Finance Operations, Royal Dutch Shell

Sanjay Patel, Group Head of GBS, British American Tobacco

Sandy Khanna, Managing Director, Group Business Services, BT Group

John Ashworth, SVP, Finance Operations, Smith & Nephew

2:40 pm – 3:00 pm Networking break
3:00 pm – 3:40 pm The Automation Debate: integrating automation to deliver impact
Moderator: Elena Christopher, Research VP, HFS


Daljit Rehal, Senior VP Digital & Data Systems, Centrica

Pascal Bornet, Associate Partner, McKinsey & Company

3:40 pm – 4:10 pm Enterprise Insight Session 3
4:10 pm – 4.40 pm CVK Interview

C Vijayakumar, President & CEO, HCL Technologies, speaks with Phil Fersht, CEO, HFS Research

4:40 pm – 5:20 pm The Final Face Off: will the partners who got us here be the right ones to take us where we’re going?
Enterprise leaders vs. Providers

Hosts: Phil Fersht and Saurabh Gupta

5:20 pm – 5:30 pm Wrap-up
5:30 pm – 8:30 pm Networking reception followed by three-course dinner


Chartered Accountants Hall

1 Moorgate Pl

London EC2R 6EA


A rigorous selection process results in a level of peer interaction and knowledge exchange unrivaled in the services industry. All eligibility decisions are subject to HFS’ sole discretion, and each application is reviewed on a case-by-case basis.

1) Applicants from non-service provider/advisor enterprises may be eligible for free entry, director-level or above and automation leads.

2) HFS Research Clients and Sponsors have priority for a seat at the event. Space is limited.

3) If you received a personal invite for a speaker slot, HFS will contact you and confirm your seat.

NOTE: Applying to this event does not mean you are automatically accepted to participate. HFS will be in touch to let you know whether your application has been approved.

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FORA Summit: London, April 30, 2019

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