Jay Flanagan is Senior Director, Strategy and Business Transformation, Global Business Services at EMC.
Jay Flanagan leads the strategy, operations and business excellence teams for EMC’s Global Business Services (GBS) organization. In his role, Jay manages GBS’ growth and digital transformation strategy. He oversees all value creation initiatives including robotics process automation, analytics, new business development and customer relationship programs.
Prior to this role, Jay lead finance and sales operations for EMC’s $3B annual maintenance revenue business, driving transformation change over 5 years which drove over $300M in incremental revenue capture.
Prior to EMC, Jay held leadership roles in Engineering, Marketing and Sales at Haemonetics, MicroE and Comverse Network Systems.
Jay holds a B.S. in Mechanical Engineering from Worcester Polytechnic Institute (WPI) and an MBA in finance and entrepreneurship from Babson College. Jay has a passion for transforming end to end business operations with specific focus on: developing a strategy with executive leadership, leveraging the latest technology, building high performance teams capable of culture change and partnering with experts and thought leaders in the industry.