Principal Technology Evangelist, EMEA, IPSoft
Joe is the Principal Technology Evangelist within IPsoft EMEA. In this role I work as a technical and business expert across IPsoft’s portfolio including 1Desk, Amelia and IPcenter technologies. My focus is on introducing disruptive AI technology into industries to allow businesses to replace mundane repetitive work, and increase customer engagement.
Before joining IPsoft I worked in a number of roles for Bank of America Merrill Lynch reaching Assistant Vice President for Automation. In this role I ran a team that provided a strategic automation service to the technology infrastructure business within the bank.