COO, Zurich Insurance

John Keppel

John became Chief Operating Officer at Zurich in July 2017. Before joining Zurich he was President EMEA & Asia and a member of the Board at the Information Services Group (ISG) plc. In addition to his client facing sales and delivery experience, John has held executive roles across ISG in a number of areas including data, analytics, research, managed services and marketing. He was previously the head of the Insurance Practice at ISG. John has also held executive positions at Accenture and Capgemini.

John is a New Zealand national, who resides in the UK and was educated in both New Zealand and the United Kingdom. John holds a Bachelor of Science Honours Degree from Loughborough University of Technology in the United Kingdom. John lives in Wiltshire, South West England, and is married with two daughters.